Missoula Moving Company

Released Valuation Provided by Missoula Moving Company

Missoula Moving Company performs all jobs on a hourly and quarter hourly rate basis, with a minimum charge of two hours. Total job costs are subject to change if there are any excessive delays, including weather, traffic, difficult access, emergencies, and other unforeseen events that may cause our crews to work under abnormal circumstances. Missoula Moving Company will not attempt to overload any truck, trailer, storage unit, or container.

The customer shall never be liable for any injury that may occur to our movers on the job site, which results from inclement weather, equipment failure, or any other normal moving condition. Missoula Moving Company has the right to postpone or refuse performing any task if it is believed to be hazardous to the movers or the customer’s belongings.

It is ultimately the customers’ responsibility to protect all floors, walls, doors, windows, and any and all other property associated with the moving locations. Missoula Moving Company will take every precaution necessary to avoid damaging any property, including using pads to protect doors, floors, and hallways, not including stairs or stairways for safety reasons, upon request; however, we are not responsible for any damages if they do happen to occur to any portion of the property.

Missoula Moving Company provides all of our customers with a coverage called “Released Valuation”. Released Valuation offers coverage of up to $0.60 per pound, per item, for damages that occur to your household goods, which are directly caused by our movers, while the item is in their possession and they are still at the job site. Missoula Moving Company does not provide supplemental coverage for household goods. Check with your renters/ homeowners insurance, if you would like to consider any additional coverage.

There are many exclusions associated with “Released Valuation”, and our liability for damages is generally limited to our time on the job site. Once Missoula Moving Company has departed from your location, we will no longer be liable for any damages or defects that may occur.

List of Exclusions:

We are not responsible for any items that were improperly packed by the customer. The structure of boxes, bags, etc. are easily compromised by overbearing weight and/or insufficient packing.

We are not responsible for the loss of any items.

We are not responsible for any damages that may occur to items or property once we have left any of the moving locations.

We are not responsible for any damages to items that are not in their appropriate or original packaging. (Example: Flat screen TVs in their original box, bed/box spring covers, couch covers, etc.)

We are not responsible for any damages that may occur as a result of assembly, disassembly, or re-assembly of any items. We are also not responsible for damages to any unsteady or structurally unstable furniture, including particle, press board, and any self-assembled items. (Example: IKEA, Amazon, Walmart, homemade furniture, etc.)

We are not responsible for any injury, or any damages that may occur if the customer, or any other non-representative of Missoula Moving Company attempts to assist with the move, or is otherwise at the moving location during the duration of the move.

*Please note, it is illegal to attempt to withhold payment (full or partial) as collateral for your move if damages do occur. We will handle all damage claims as quickly and efficiently as possible once the move has been completed.

*To properly file a claim, please notify any on-scene crew member of the damages that have occurred. Then, we ask that you take pictures and document the damages as completely as possible. Finally, please call 406-215-5121 to submit your claim.